A PackVault smart locker unit, studio lit, carrying the From friction to flow livery

One platform. Multiple applications. Zero frictions.


From malls and airports to train stations and city centres, PackVault introduces a secure self-service storage facility designed for high-traffic public environments. Configured through software, PackVault helps to manage customer movement, convenience and operational flow.

Choose the PackVault software that fits your space.


Built For Busy Environments

Drop & Shop

Carry Less. Stay Longer.


Visitors store shopping bags, luggage or personal valuables while they shop, dine, bank or move through your space. With a secure OTP, visitors collect their items when they are ready, without relying on customer service desks or manual storage points.

A Drop & Shop PackVault smart locker outside a hypermarket storefront, where shoppers store bags while they shop

Pay Per Use

Solutions That Pay Back.


Customers securely store their items, pay directly through the locker system and collect when they are ready, without relying on staffed counters or manual storage facilities.

A Pay Per Use locker bank on a transit-station concourse

Click & Collect

Many Shops. One Point of Collection.


Visitors can collect online orders without the queues or staff assistance. Orders are securely stored, and customers receive an OTP to access their parcel when it suits them.

A Click & Collect PackVault unit in a shopping mall concourse

Pick Up & Pay

Easy Handover. Instant Payment.


Buyers collect and pay for items at the point of collection through a secure self-service process. Once payment is approved, the locker door unlocks, creating a trusted handover point for purchases made online, through marketplaces or private sellers.

A shopper paying at a Pick Up and Pay locker outside a store

Intelligent fixed and optional features

Key features designed into every PackVault


  • Modular infrastructure configurations

  • Customised, software-driven functionality

  • Indoor and outdoor solutions

  • Fully brandable units

  • Secure, keyless access (OTP)

  • Every interaction is logged

  • Mobile-enabled access and notifications

  • Tap 'n Pay solutions

  • Backup power and system resilience

Your V Factor Advantage

One smart locker
infrastructure.
Built for more.


Every PackVault installation is designed around VaultGroup’s core operational principles: Verification, Visibility, Velocity and Value.

That's the power of theV Factor

TheV Factor


  • Velocity
  • Visibility
  • Verification
  • Value

Operational Outcomes

  • Less Admin


  • Stronger Security


  • Better Flow


Ready to turn friction into flow?

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